BespokeCraft Terms & Conditions

To order by post, send your order by post to:
BespokeCraft
Ormiston
Wester Essendy
BLAIRGOWRIE
PH10 6RD

Please note that we do not accept orders by telephone or fax.
Pro-forma Invoices can be raised showing the exact amount you would need to send.
Please make cheques, for the full amount, payable to BespokeCraft.

Delivery
Everything is made to order. Therefore we will advise an expected dispatch date when your order is accepted. We will aim to advise you when an item is dispatched. Items over £30 will require a signature on delivery.

For orders despatched to a non-UK destination additional carriage/postage and packing and insurance will be added at cost.

Returns of damaged/faulty goods
All orders are carefully checked before despatch, but should an error occur or the goods be found to be faulty/damaged or not fully to your satisfaction and you wish to return them to us please contact us first. We will advise how we wish the goods to be returned and issue a return reference. We reserve the right not to refund postage costs if these procedures are not followed. Notification must be made within 10 days of receipt of order otherwise claims may not be entertained.

Terms and Conditions
Please note: We have a minimum order charge of £10.00. Orders placed with a total value less than £10.00 will incur an automatic surcharge of £5.00.

• All items are subject to availability.
• We are not VAT registered.  There is no additional VAT to pay on the stated price.
• We reserve the right to alter specifications.
• All goods remain our property until paid for in full.
• BespokeCraft customers assume responsibility for the goods being reasonably suitable for the purpose for which they are required.
• We shall not be liable for any consequential loss arising out of any breach of condition warranty or contract on our part in respect of the Goods. Our liability for any such breach in respect of the goods shall be limited to their net invoice value or (at our discretion) to the replacement of the goods.
• Errors and Omissions excepted.